10/24/2026
At The Yellowstone Restaurant, we believe our locally owned restaurants deserve support, respect, and kindness. We absolutely do not condone the behavior described in this article. There is no place in our community for theft, prejudice, or mistreatment of others. Our business is difficult enough.
We have enjoyed dining at both Mandarin House and Ming's and have consistently experienced wonderful food and great service. These are locally owned businesses whose owners and employees work hard every day to serve our community. They deserve our appreciation and support.
The restaurant industry is challenging, even on the best days. According to the National Restaurant Association, food costs have increased approximately 34% nationally since before the pandemic. Add rising wages (which our hardworking employees certainly deserve), utilities, insurance, taxes, and countless other expenses, and the reality is that restaurant profit margins are often incredibly thin.
Locally owned restaurants also face the challenge of competing with large national chains. What sets us apart is our connection to this community. We employ our neighbors, support local schools and organizations, invest in our community, and take tremendous pride in the people we serve. For us, it's about much more than running a business.
We also recognize that hospitality is a very human business.
Sometimes we make mistakes. Service may be slower than expected, a meal might not be perfect, or an experience may fall short of expectations. But the overwhelming majority of people working in hospitality come to work every day with one simple goal: to take care of others and provide a great experience. No one sets out to disappoint a guest or ruin someone's day.
And we never really know what someone else may be going through. The person serving your table or preparing your meal may be facing personal struggles, dealing with a family emergency, or grieving the loss of someone they love. A little patience, compassion, and understanding can mean more than we realize.
Supporting local businesses doesn't mean overlooking mistakes or avoiding accountability. It means recognizing the people behind those businesses, appreciating what they contribute, and giving them the opportunity to make things right when things don't go as planned.
We encourage everyone to continue supporting Mandarin House, Ming's, and all the locally owned restaurants that help make our community special. They are an important part of what makes Pocatello uniquely home.
Be kind. Be supportive. Be human.
Our community is stronger when we look out for one another.
— The Yellowstone Restaurant
Mandarin House of Pocatello
POCATELLO – A dispute over food quality that escalated into a physical fight has led to charges being filed against two customers who, restaurant staff said, made them feel unsafe. On Thursday, around 8:45 p.m., Pocatello Police received a report of an incident where two customers of Mandarin Hous...