18/03/2020
A message from the Calexico team.
We would like to share the measures we are taking amidst the challenge of the COVID-19 coronavirus. the health and safety of our team members and guests remain our top priority. While we monitor updates from various health authorities, we are committed to communicating with full transparency.
While continuing to serve the distinct needs of our community, we are working to play a constructive role in containing the virus.
Below are a few highlights of the precautionary measures we are reinforcing and implementing across our restaurant in addition to our already rigorous standards of cleanliness:
• We have mandated continued daily staff training to review our health and safety procedures.
• Frequent and thorough handwashing: We are reinforcing with team members vigilant handwashing before, continuously throughout and after their shifts.
• Team member health: All team members experiencing any flu-like symptoms must stay home. Managers are required to send home any team members showing signs of flu-like symptoms and report any such incidences.
• Sanitation and cleanliness: We have increased the frequency of cleaning and disinfecting our restaurant, with special attention to high-contact surfaces, such as chairs, tables, menus and condiments to ensure our restaurants remain open to serve you with the highest standard of cleanliness.
As we navigate this dynamic situation, we will adjust our customer experience to meet the conditions of the community we serve. While we are currently maintaining regular operations, we are prepared to shift to provide an increased amount of doorstep deliveries.
We are committed to ensuring that Calexico remains a space where you can turn to for a satisfying meal, whether it be by visiting the restaurant itself, ordering takeout, or having meals delivered to your doorstep.
In the next couple of days, we will be launching new special offerings for delivery and take-out during this period of social distancing in addition to our current menu offerings.
We will be offering free delivery family meal packages within a 5km radius; with the option of also adding wine delivery. To make this time a bit easier for families with small children, we will be making small fun additions to these meal packages such as crayons, colouring sheets and bubbles that will be included with your delivery.
For guests on the go, you are most welcome to call us to place your order and we will meet you outside on the curb; so you do not have to park
If you do not want to leave your house/office, either email or phone us and we will deliver to your doorstep.
We want you to feel confident bringing your family and friends to our restaurant. Keeping our guests and team member safe is our priority now and always. We are privileged to serve you and the greater community and are committed to safe service.
Thank you for all your continued support.
With love & abundant health. We are all in this together.
This too shall pass.
Be safe
The Calexico team