07/21/2023
We are hiring for an Assistant General Manager for our Astoria location!
Pay: $60,000-$70,000
Are you motivated for career growth in the vibrant restaurant industry? SEA Crab House Seafood Restaurant is searching for dedicated individuals ready to seize significant opportunities for advancement. Embrace the reality of long hours, working nights, weekends, and holidays as you pave your path to success. We value hard work, commitment, and a passion for the culinary arts. If you’re eager to climb the ladder and strive for excellence, we offer a rewarding environment where your ambitions can flourish. Join us today and let your career soar to new heights. We invest in our employees and always seek to make them feel empowered to achieve their goals and feel inspired to grow.
Role Vision:
The Assistant Manager at SEA Crab House Seafood Restaurant plays a pivotal role in ensuring the smooth and efficient operation of the restaurant. As an integral management team member, the Assistant Manager contributes to creating a welcoming and enjoyable dining experience for guests while maintaining high standards of service, quality, and cleanliness. The role vision is to assist General Manager in overseeing daily operations, leading a team of dedicated staff, and driving exceptional customer satisfaction.
Key Responsibilities:
Operational Support: Assist the General Manager in managing day-to-day operations, including opening and closing procedures, staff scheduling, inventory management, and ensuring compliance with health and safety regulations.
Customer Service: Maintain a customer-centric focus, ensuring that guests receive outstanding service and addressing any concerns or complaints promptly and effectively.
Team Leadership: Support General Manager in recruiting, training, and developing a motivated and skilled team, fostering a positive work culture, and promoting teamwork and collaboration.
Quality Control: Uphold the highest standards of food quality, presentation, and cleanliness, conducting regular inspections and implementing corrective measures as required.
Financial Management: Assist in monitoring and controlling costs, optimizing profitability, and achieving financial targets through effective inventory management, portion control, and waste reduction initiatives.
Sales and Marketing: Contribute to the development and ex*****on of sales and marketing strategies to attract new customers, enhance customer loyalty, and increase revenue.
Reporting and Analysis: Prepare reports on key performance indicators, sales trends, customer feedback, and operational issues, providing recommendations for improvement to General Manager.
Reporting Structure:
The Assistant Manager reports directly to the General Manager and collaborates closely with other management team members.
Performance Metrics:
Customer satisfaction ratings
Collaboration:
The Assistant Manager collaborates with the General Manager, fellow Assistant Managers, and other team members, fostering effective communication, teamwork, and a positive work environment.
Work Environment:
The work environment is fast-paced and dynamic, requiring the Assistant Manager to handle multiple tasks simultaneously while maintaining composure and ensuring exceptional service delivery. The role involves working evenings, weekends, and holidays as required.
Equipment and Tools:
The Assistant Manager will have access to various equipment and tools necessary for restaurant operations, including point-of-sale systems, inventory management software, communication devices, and office equipment.
Career Pathways:
The Assistant Manager role at SEA Crab House Seafood Restaurant provides opportunities for career growth within the organization. Successful performance and experience in this role can lead to potential advancement to roles such as General Manager or district management positions.
Skills and Qualifications:
Previous experience in a supervisory or managerial role within the food service industry.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills to interact effectively with guests, staff, and vendors.
Sound knowledge of restaurant operations, including food preparation, service, and safety standards.
Proficiency in financial management, including budgeting, cost control, and financial analysis.
Strong problem-solving and decision-making abilities in a fast-paced environment.
Flexibility to adapt to changing priorities and handle high-pressure situations.
Proficiency in using computer systems and restaurant management software.
Values and Culture
At SEA Crab House Seafood Restaurant, we believe that a seafood restaurant should be more than just a place to eat. We believe in the power of togetherness, and our restaurant is designed to foster a warm and welcoming atmosphere where you can gather with the people who matter to you the most. SEA Crab House Seafood Restaurant values integrity, teamwork, exceptional customer service, and a passion for delivering a memorable dining experience. The Assistant Manager is expected to embody these values and promote a positive work culture that embraces diversity, respect, and continuous improvement.
Join our dynamic team at SEA Crab House Seafood Restaurant and embrace the opportunity to make a lasting impact on our guests' dining experiences. As an Assistant Manager, you will play a crucial role in achieving exceptional results, driving customer satisfaction, and contributing to the success of our restaurant. With your passion, leadership, and commitment to excellence, you will help create unforgettable memories and establish SEA Crab House as the premier seafood destination in the Pacific Northwest.
The SEA Crab House is a seafood restaurant creating a unique fusion of Cajun-style seafood boils with Southeast Asian-inspired sauces.
