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MRCA Corporate Video 2020 - 2022
https://www.youtube.com/watch?v=ASF_I-ODZJQ

PERSATUAN RANTAIAN PERUNCITAN MALAYSIA (MALAYSIA RETAIL CHAIN ASSOCIATION)
(PPM-037-10-07071997)

MRCA was founded in the year 1992, with a vision of uniting all Malaysian Retailers as a single community in addressing concerns as a resounding voice.

02/11/2026

✨ MRCA Members Meet & Greet – October 2026

Thank you to everyone who joined us for an evening of networking, sharing and meaningful connections!

📍 Venue: Pavilion Arena, Pavilion Damansara Heights
📅 Date: 30 October 2026

✨ Event Highlights:
🔹 Welcoming New Members: Welcomed members who joined in September & October 2026.
🔹 Industry Insights: Sharing by Mayfair Wellness and Berjaya Sompo Insurance.
🔹 Member Spotlight: Bacfree introduced its products and services.
🔹 Guest Speaker: Milolo shared its business journey and achievements.
🔹 Celebrating Our Members: October birthday celebration.
🔹 Networking: Members connected and explored business opportunities.

📸 Event Photos: https://drive.google.com/drive/folders/1mYJOsSPB5BQCNMIZwiwzHerzMhBWHfhD

Thank you once again for your support. We look forward to seeing you at our next MRCA gathering!

Best regards,
MRCA Secretariat

31/10/2026

Great Ideas Can Come From Anywhere. Are You Open to Them? 💡

Great business ideas don’t always come from formal meetings. Sometimes, they begin with customer feedback, team discussions, industry trends or conversations with fellow business owners.

Staying curious, listening to different perspectives and being open to new ideas can inspire fresh thinking and new possibilities.

At MRCA — The Home of Retailers, we bring the business community together to exchange knowledge, share experiences and build meaningful connections.

Because every conversation is an opportunity to learn something new.

30/10/2026

AI in Retail: Opportunity or Challenge? 🤖

As technology continues to reshape the retail landscape, one question remains: Is AI creating new opportunities for businesses, or bringing new challenges to navigate?

At MRCA Retail Tech Summit 2026 — Smart Retail, Real Impact, we spoke with industry professionals to hear their perspectives on AI in retail, the opportunities they see, the challenges businesses may face, and how AI could shape the future of the industry.

Different experiences. Different perspectives. One evolving retail landscape.

🎥 Watch the interviews and hear what industry professionals have to say about the role of AI in retail.

30/10/2026

Looking Back: MRCA Retail Tech Summit 2026 🚀

How can technology create real impact for the retail industry?

On 22 October 2026, industry leaders and business professionals gathered at W Kuala Lumpur for the MRCA Retail Tech Summit 2026 — Smart Retail, Real Impact, exchanging insights and exploring how technology is shaping the future of retail.

From AI and digital transformation to customer engagement and smarter retail operations, the summit brought fresh perspectives to the opportunities and challenges facing today’s retail businesses.

More than a conversation about technology, it was an opportunity for the industry to share knowledge, discover new possibilities and learn from one another.

As The Home of Retailers, MRCA remains committed to bringing the retail community together to exchange ideas, embrace innovation and move the industry forward.

🎥 Take a look back at the highlights from MRCA Retail Tech Summit 2026!

29/10/2026

🚀 MRCA Retail Tech Summit 2026 – Smart Retail, Real Impact!

📅 Date: Thursday, 22 October 2026
⏰ Time: 8:30 AM – 5:30 PM
📍 Venue: W Kuala Lumpur

The MRCA Retail Tech Summit 2026, themed “Smart Retail, Real Impact,” was held on 22 October 2026 at W Kuala Lumpur. The full-day summit brought together retail industry leaders, business owners, senior management and technology experts to explore how artificial intelligence (AI) and digital innovation can transform the retail industry.

The programme featured opening remarks by the Organising Chairperson, Mr. Lim Ben Jie, and MRCA President, Dato’ Liew Bin, followed by remarks from the Guest of Honour, the Minister of Communications. A keynote presentation on “Malaysia as an AI Nation by 2030” provided insights into the country’s AI development and its potential impact on businesses.

The summit also featured panel discussions on customer loyalty, human intelligence versus artificial intelligence in retail, and global retail technology perspectives. Sharing sessions by industry partners, including Webby, Salesforce and TIME, further highlighted innovative solutions to enhance retail operations, improve customer experiences and support business growth.

MRCA would like to express its sincere appreciation to our Diamond Partners — Webby, Qube Apps Solutions and AWS; Platinum Sponsors — Salesforce and TIME; and Silver Sponsor — Merchantrade for their generous support and valuable contributions to the success of the summit. Their partnership played an important role in bringing together industry leaders and showcasing innovative technology solutions for the retail sector.

Overall, the MRCA Retail Tech Summit 2026 provided a valuable platform for knowledge sharing, networking and industry collaboration. The event encouraged retailers to embrace technological advancements, leverage AI-driven solutions and accelerate digital transformation towards a more competitive and sustainable future.

Thank you to all our sponsors, speakers, partners, exhibitors and participants for making the MRCA Retail Tech Summit 2026 a success!

28/10/2026

Growth Goes Further When We Grow Together. 🤝

Business growth isn’t just about what you gain. It’s also about what you can share.

A helpful introduction.
A lesson learned through experience.
A connection that creates a new opportunity for someone else.

When businesses share knowledge, support one another and open doors for each other, everyone has more opportunities to move forward.

Because sometimes, helping another business grow is part of growing your own.

At MRCA, be part of a business community where connections create opportunities and shared experiences bring new perspectives.

Join MRCA — The Home of Retailers.

26/10/2026

In Business, the Right Connections Make a Difference. 🤝

Running a business means facing questions, challenges and decisions every day. You don’t have to figure everything out on your own.

💡 Facing a new challenge? Learn from someone who’s been there.
💡 Exploring a new idea? Gain a fresh perspective.
💡 Making a tough decision? Hear from others who understand the journey.

Because sometimes, what you need isn’t a ready-made answer. It’s the right people to exchange ideas with, share experiences and learn from.

That’s the value of a strong business community.

At MRCA, connect with fellow business owners, exchange perspectives and grow through shared experiences.

Join MRCA — The Home of Retailers.

25/10/2026

You know your brand inside out. But your customers only see what you show them.

What you think your brand stands for may not always be what your customers experience or remember. A brand is shaped not only by your messaging, but by every interaction, experience and impression along the way.

So take a step back and see your business from the customer’s point of view.

What do they see?
What do they feel?
And most importantly, what do they remember?

Because your brand is not just what you say it is.
It’s what people experience it to be.

23/10/2026

If your brand were a person, would people want to talk to them, trust them, and come back for another conversation?

Your brand has a personality — through the way it speaks, the way it treats customers, and the experience it creates. A strong brand personality can make a business feel more relatable and memorable.

So, take a step back and ask:

Is your brand friendly?
Trustworthy?
Helpful?
Memorable?
Or is it simply… forgettable?

Because building a brand isn’t just about being seen.
It’s about becoming someone people want to remember.

22/10/2026

MRCA YOUTH | Dinner with the Founders

On 20 October 2026 (Tuesday), MRCA YOUTH hosted Dinner with the Founders, bringing members together for an evening of networking and knowledge sharing with leaders in the food and beverage (F&B) industry.

📍 Event Venues: Little Caesars Pizza SS15 & Taiwan Tea House SS15

The session featured:

🔹 Lexus Leong
CEO & Founder of Taiwan Tea House BHD

🔹 Dato’ Vincent Choo & Datin Cynthia Cheong
Franchisees of Little Caesars Pizza in Malaysia

The gathering provided an opportunity for members to learn from entrepreneurial journeys, exchange perspectives on the F&B industry, and gain insights into business development and brand growth.

Through initiatives like Dinner with the Founders, MRCA YOUTH continues to encourage industry engagement, meaningful networking, and knowledge exchange among the next generation of business leaders.

✨ Want to experience meaningful networking, gain industry insights, and connect with fellow entrepreneurs? Join MRCA today and be part of a growing business community!

Address

Subang Jaya

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Telephone

+60358824333

Website

http://www.mrca.org.my/

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