30/12/2020
Dear Customer,
It gives us great joy to address you during this holiday season and thank you for giving us the opportunity to serve you. It is a real pleasure to have your preference which is our main source of inspiration to renew our commitment and offer a better service every day.
2020 has been exceptionally difficult year for all of us. The COVID-19 global pandemic has devastated the entire world with huge human and economic costs with a long term consequence. It feels good that we are leaving this challenging year behind us and look forward to the new year with hope and best wishes. New year is a wonderful time when the best feelings in our hearts come to the surface. Let's give a warm welcome to the new year, cherish each moment the year shall behold, and celebrate a blissful start.
You may wish to know that even in the period of unprecedented global crisis, your flames bar and restaurant, kept on investing and upgrading our business. In 2020, we embarked on adding more new modern accommodation rooms which we are hopeful 2021 we shall accomplish. On our hotel service, we have finilized strategic plan and we shall be rolling out a more friendly services and products by 1st quarter of 2021.
We at Flames look forward to moving into the New Year together with you and offer you the best possible experience.
We wish you the very best during the holiday season and beyond.
Director
Mark Wanyonyi Wamalwa