17/08/2026
We have an apology! We’re sorry! 🫶🏼
The good, the bad and the honest! It’s a bit of an odd post to share but one we feel necessary.
When I opened Graze, I knew that customer service should always be at our heart. Alongside great food, forward thinking drinks, and a place to share the moment together.
When we receive great reviews, we do a little happy dance! We know how amazing Graze is and what we offer.
We’re a very unique cafe, our adult end, kids snug, sweet & savoury menus, licensed bar and bakery/deli style mean we truly have something for everyone.
When we don’t get it right, we reflect and we discuss how to improve, how to ensure everyone gets the same experience moving forward.
Follow along for some recent changes -
🪑 we’ve removed a table and replaced with armchairs so when we’re short staffed, you don’t have to wait.
😥our staffing has changed, we’re on the look out for new staff who believe in our vision of providing great customer service. Get in touch if this could be you.
We’re sorry if you’ve ever felt less than 100%! And we’d love an opportunity for you to try us again!!
I can only thank the staff that have worked tirelessly to provide welcoming, warm and cheerful service that meets our timely expectations 🥹🥰
If you love us then ignore this 🫣🤭🫠 haha
See you soon