26/09/2025
A Message to Our Community
We want to speak openly and honestly with you about our recent food hygiene inspection.
The restaurant received a 0 rating during a visit in August. This is a serious outcome, and we take full responsibility. On the day of the inspection, we voluntarily closed immediately so we could put everything right.
The following morning, the Environmental Health Officer returned and carried out a full re-inspection. We are proud to share that we were rated Excellent and approved to fully reopen for service.
We are aware of press coverage that has referenced findings not consistent with the official Environmental Health Officer’s report. We will be picking this up with those outlets directly. However, this isn’t about pointing fingers it’s about addressing concerns openly and ensuring our customers have confidence in us moving forward.
Since the inspection we have:
• Carried out a complete deep clean of the premises.
• Put in place new systems and independent regular checks to maintain the highest standards.
• Undertaken additional staff training to ensure every member of the team upholds these standards without exception.
For context, this summer has been the most difficult chapter of our lives. In April, Ben was diagnosed with what was initially thought to be an inoperable cancerous sarcoma. We pushed through the next couple of months with unsuccessful Chemotherapy, juggling two businesses and trying to hold our family together. In early August, we were given the chance for him to undergo major surgery in Birmingham, an opportunity that could save his life. Naturally, we took it.
This meant that during the early weeks of August, while we navigated surgery and recovery, the restaurant was left without us at the helm. In hindsight, we should have closed temporarily. Instead, not wanting to let customers down, we left operations in what we believed were capable hands. Unfortunately, standards slipped and that responsibility rests with us.
We are truly sorry for letting our community down. Your trust means everything to us, and we are determined to ensure that every visit to Catch Seafood & Grill is one you can enjoy with complete confidence.
With gratitude,
Nikita & Ben
Catch Seafood & Grill