Service Monitor

22/10/2019

If anyone is in the Edinburgh / Livingston area and might be interested in completed retail mystery visits please in touch!

22/03/2018

If anyone is in any of hte following areas and would be interested in conducting mystery visits for us then please get in touch...

Livingston - Scotland
Bath
Brighton

[email protected]

15/12/2017

We are always looking for new people to conduct mystery visits for us - it is really easy (normally no more than 10 minutes to complete the online survey following the visit) and all you have to do is be yourself! Get in touch via our website if you are interested - every part of the country has visits happening!

28/03/2017

Our Bouncepad minions awaiting their screens then off to change the face of pub research!

Let me know if you are interested in finding out how our questionnaire structures and highly visible touch screens are generating high response volumes and detailed customer insight in pubs and restaurants (works perfectly in the retail environment also)

28/03/2017

Our Bouncepad minions awaiting their screens then off to change the face of pub research!

Let me know if you are interested in finding out how our questionnaire structures and highly visible touch screens are generating high response volumes and detailed customer insight in pubs and restaurants (works perfectly in the retail environment also)

08/03/2017

Really great night at ICS awards, didn't quite win but very proud of our nomination...

07/03/2017

Hi to everyone who might be interested in what is happening with The Service Monitor - if there are last minute mystery visits then we will publish them on here

07/03/2017

Off to the Institute of Customer Service Awards tonight, supporting our client Eurest who are nominated for an award for their 'Did We Make You Smile' customer research programme that we run for them - looking forward to a good night!

https://www.instituteofcustomerservice.com/events/uk-customer-satisfaction-awards-1

The awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter one of 14 categories and will be judged by industry experts, business leaders and academics. The awards ceremony takes place alongside the Insti...

28/02/2017

If you a looking for a company that will work with you to understand exactly what it is like to be a customer in your business then please get in touch...

www.servicemonitor.co.uk
01442 877957
[email protected]

Service Monitor Ltd, we provide high quality research for your business using our services such as mystery shopping, online surveys, focus groups, video visits and much more...