27/03/2026
Oh oh, dear Facebook followers. Long time no see!
In the Forest team, Friday is demo time. Grab the popcorn and join us.
What do you say? Should we be posting here?
𝙁𝙤𝙧𝙚𝙨𝙩 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬𝙨 𝙞𝙨 𝙜𝙧𝙚𝙖𝙩 𝙛𝙤𝙧 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙨 𝙡𝙞𝙠𝙚 𝙧𝙚𝙛𝙪𝙣𝙙𝙨. 𝙇𝙚𝙩'𝙨 𝙙𝙞𝙫𝙚 𝙞𝙣...
We'll see three different requests.
And how they're processed by an operator with strong AI help.
And how to set it up.
€38. In policy.
Auto-approved. No one had to decide anything.
€180. 47 days ago.
Oops, that's outside the window.
Agent review.
Context pre-loaded from Stripe and Zendesk before the agent touched the case.
€620. Above threshold.
Finance manager escalation. Full case transferred. No Slack message.
What's nice?
→ Context automatically pulled
→ Strong AI guidance and processing throughout
→ BUilt-in structured decision logic.
→ Humans in the loop
→ Every decision logged.
And that's Forest Workflows for payment exceptions.