Hit us up at [email protected] for all Balcony entertainment enquiries. The Coolangatta Hotel’s House Rules:
Welcome to The Coolangatta Hotel’s page. This page provides a place for our customers to receive information on venue news, events and special offers, and to share opinions and tips about our venue. To ensure our fans feel comfortable sharing, we have developed some ba
sic guidelines. All feedback is welcome and while we support lively, open discussion, we reserve the right to delete any comments that don't comply with our rules or are otherwise deemed inappropriate. Each social media site has its own rules of conduct, and we ask you to also abide by these rules when posting or sharing content.
• Our social media pages are a forum for our customers to discuss dining, live entertainment, and other local community related topics. Please be respectful and consider other points of view when posting.
• You may not submit content that is off topic, includes profanity, religious or political content, is threatening, abusive, defamatory, indecent, offensive, infringes any person’s intellectual property rights, harasses anyone or is unlawful in any way. Comments will be removed if considered offensive, threatening, or unlawful.
• Any activity, including but not limited to profiles or posts, that is identified or deemed as fraudulent will be immediately removed and reported accordingly.
• Please avoid posting any personal information on our social media pages, including your email address, phone number, or mailing address.
• Please avoid posting any false or misleading information about our venue.
• Please avoid posting any messages that serve as advertisements or self-promotion; these will be removed from our page.
• Posting any content that is not your original content, such as branded logos, graphics, trademarks, or slogans are subject to removal from our social media pages.
• If you have any questions, comments, or feedback about your experience at The Coolangatta Hotel, please feel free to contact us on our social media pages. If you have a customer service concern, we also ask that you contact our customer service team on 07 5589 6888 or via [email protected] so that we can promptly resolve your issue.
• Please note that we do not endorse, nor are we responsible for the accuracy of the information, opinions, or advice shared by other social media users.
• For any content that you submit, you give The Coolangatta Hotel a license to use, delete, adapt, publish, translate, sell, or distribute, without further approval by you or compensation by The Coolangatta Hotel. If you have any concerns about content on our social media page, please contact us at [email protected] or call us on 07 5589 6888. Any concerns will be treated with the utmost respect and confidentiality.
