05/10/2026
IMPORTANT BOOKING UPDATE
We’ve recently received a few queries regarding our online booking process, so we wanted to provide some clarification.
As we begin taking bookings for the Christmas period, we have made the decision to require card details to secure Christmas reservations. As a result, card details will now also be required when making ALL regular table reservations online.
No payment is taken at the time of booking. Your card would only be charged in the event that a booking is not amended or cancelled within the required notice period, or if the party simply does not attend, this is not automatic, its at our discretion that a charge is made so please do contact us if there is a change to your reservation.
All card details are stored securely through our booking system and are not visible to members of our team.
We appreciate that this is a change to our previous booking process, but we feel it is a necessary step to help protect the business. Unfortunately, no-shows and late cancellations can have a significant impact, particularly when we are unable to rebook a table at short notice.
For a small independent business, an empty table that has been reserved and prepared for can represent a considerable loss, especially during busy periods such as Christmas.
This policy is simply intended to provide us with some protection while still allowing plenty of opportunity for guests to amend or cancel their reservations should their plans change.
Full terms and conditions can be viewed during the online reservation process via our Dish Cult booking page before your booking is confirmed.
We hope you understand our reasons for introducing this change, and we greatly appreciate your continued support and consideration when making a booking with us.
The Vine Tree Inn